Privacy Policy

1. Introduction

Zaswell is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or enquiry forms
• Subscribe to our newsletter
• Communicate with us via email or phone

This information may include your name, email address, phone number, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and requests
• Provide information about our products
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Detect and prevent fraud or abuse

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Consent: When you have given clear consent for us to process your personal data for specific purposes
• Legitimate interests: When processing is necessary for our legitimate business interests
• Legal obligation: When we need to comply with legal requirements

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use, please refer to our Cookie Policy.

6. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party companies that help us operate our website and business
• Legal authorities: When required by law or to protect our rights
• Business transfers: In connection with a merger, sale, or acquisition of our business

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another service
• Right to object: Object to processing of your data in certain circumstances
• Rights related to automated decision-making: Protection from automated decisions

To exercise any of these rights, please contact us at [email protected].

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. International Data Transfers

Your information may be transferred to and processed in countries other than the United Kingdom. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Zaswell
27 Commercial Street
Newport NP20 4QX
United Kingdom
Email: [email protected]
Phone: +44 1633 948 572

15. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.